FAQ’s

 VICTORY OUTREACH INTERNATIONAL WORLD CONFERENCE 2020


Monday, August 17 to Friday, August 21, 2020


Special Engagement Saturday, August 22nd.


NEW LOCATION! Anaheim Convention Center – “Hall A” located at 800 West Katella Ave, Anaheim, CA 92802.


FREQUENTLY ASKED QUESTIONS (FAQs)

Where will the Conference be held?

NEW LOCATION! Anaheim Convention Center – “Hall A” located at 800 West Katella Ave, Anaheim, CA 92802.

How much does Registration cost?

Early Bird Registration cost is $100 per person 18 Yrs. & Older.

Is there a Deadline for “Early Bird” Cost?

Yes, the $100 registration fee goes up to $125 for General Registration/, beginning Friday, May 15, 2020 at 5:00 pm (pst).

How do I Register?

Register at https://events.victoryoutreach.org/Events Use your United We can User Name and Password.

What if I do not have a United We Can Member Number?

You can create a “User Name” and “Password” or you can use “Guest Check-Out”.

 What is World Conference Refund Policy?

No Refunds.

 When does the World Conference Start?

Monday, August 17, 2020, 7:00 p.m. (Doors open at 6:00 p.m. for Prayer) and ends at approximately 10 pm.

Is there Morning Sessions?

Yes, Morning Sessions begin on Tuesday, August 18th at 9:00 a.m. and end at approximately 12 noon (doors open for Prayer at 8:00 a.m.).

Can I Register at the World Conference?

Yes, visit the Registration Area Monday, 17th at the Anaheim Convention Center, Hall A Lobby. You will receive your Wristband(s) to allow you to enter.

When does the Conference End?

Friday, August 21, 2020 (after evening session) with a Special Engagement Saturday, August 22nd.

 

UNITED WE CAN COVENANT PARTNER PREFERRED SEATING

Will there be Special Seating for Covenant Partners?

Yes. There are special seating areas based on your Covenant Partner Member Level.

How do I qualify for Preferred Seating?

To qualify for Covenant Partner Premium Seating, you must have given $360 or more to UWC in the previous year and register by Fri., May 15, 2020 and or by registering at the general ticket price and “Upgrading” your UWC giving for 2020 to $360 by June 1, 2020.

 How will I know where to sit as a Covenant Partner?

You will be mailed your “Covenant Partner Wrist Band” with your United We Can Member Level. There will be reserved seats designated for your member level.

 Other than Preferred Seats, what other benefits do I receive as a Covenant Partner?

Covenant Partners will be allowed to enter through the “Red Carpet” Special Entrance door, Monday – Friday; evenings from 5:30 p.m. (instead of 6:00 p.m.) to 6:00 p.m. and Mornings at 7:30 a.m. (instead of 8:00 a.m.) to 8:00 a.m.

How long will Covenant Partner special seats be reserved for?

Covenant Partner seats are only reserved daily, Evenings from 5:30 to 6:30 p.m., and Mornings from 7:30 to 8:30 a.m.

 

PREFERRED “EARLY BIRD” SEATING FOR GENERAL GUESTS

Is there a Deadline for “Early Bird” Cost?

Yes, General Registration Tickets are $100 till Friday, May 15, 2020 at 5:00 p.m. (pst)

What benefits do I receive if I register as an Early Bird?

Early Bird Ticket Benefits:

  • Early Private Entrance to the Event; Evenings at 5:30 p.m. (instead of 6:00 pm) to 6:00 p.m. and Mornings at 7:30 a.m. (instead of 8:00 am) to 8:00 a.m.
  • Save $25.00 off General Registration Price if registered by Friday, May 15, 2020 before 5:00 p.m.(pst).

How will I know where to sit as an Early Bird?

We will mail you an “Early Bird Wrist Band”, that will allow you to sit in the seats reserved which are designated for “Early Bird” registrants (refer to Seating Chart).

How long will these Early Bird seats be reserved for?

Early Bird special seats are only reserved daily, Evenings from 5:30 to 6:30 p.m., and Mornings from 7:30 to 8:30 a.m.

How do I Register my Children?

Register at https://events.victoryoutreach.org/Events Family registration includes all children 17 years of age and younger for one low price. (Registrants 18 years or older will need to register at the adult price)

Which ages are included in the Children’s Registration price?

Infants in Nursery to 17 years of age are included and must be registered to attend.

How much is the Register cost to register all my Children under the age of 18 yrs. old?

There is one Registration cost that includes all your children under 18 years of age – $50.00 .

 

WORLD CONFERENCE WRISTBANDS

When will I receive my Wristbands?         

Wristbands will be mailed by July 15, 2020 to all confirmed orders.

When will I receive my Children’s Wristbands?

Wristbands will be mailed separately by July 15, 2020 to all confirmed orders.

Is there a Cost for mailing?

Yes, you will be charged $5.95 to have your entire wristband order mailed.

Do I have to Log-In under my “user name”?

            Yes.

What if I forgot my “User Name / Password” to Log-In?

You can recover your username and password by going to the following link:

https://events.victoryoutreach.org/Account/Recover

 Where can I Pick up my Wristband(s) if I did not purchase them in time for mailing?

  • Present your General Ticket at our Registration Area at the Anaheim Convention Center- Hall A Lobby.
  • Children’s Packets can also be picked up there.

Can I change my mailing address, if we moved?

Yes, you can change your mailing address. Please visit https://events.victoryoutreach.org/Events

log in and click on “Order History”. To update address, click “Edit”.

 Can I track my wristbands to check if they were mailed already?

To check on shipping progress, please visit: https://events.victoryoutreach.org/Events

log in and click on “Order History” to view Shipping/tracking information (adult orders only).

 Do I have to pay a separate mailing fee for each wristband?

No. This fee is per Order, not per Wristband(s). Example: If you paid for 5 wristbands at one time, they will all be shipped out together at one mailing charge.

 I received my child’s wristband, but I made a mistake. I need to add another child and correct the age of one of my children. How do I receive a wristband or replace one for the correct age?

Log in and add the additional child and pick up the correct age child’s wristband at the Registration Area or at the Kidz G.A.N.G. Registration desk beginning Mon., August 17th.

I received my children’s wristbands, but I have not received mine. When will I receive mine?

You will receive them as a separate mailing and at a separate mailing fee.

 I thought the shipping was included when I paid my registration?

No, the registration cost is for the conference only, shipping is additional.

 Can we have a representative pick up our church’s wristbands?

            Yes, they must bring all Tickets for the wristbands being picked-up.

Someone else registered me, how do I receive my wristband?

Wristbands will be mailed out to Billing Address of the purchaser; you will need to request your wristband from the person who purchased your wristband for you.

 

 GENERAL INFORMATION

What does the Convention Center charge for parking?

$16.00 per vehicle for each entry (no in and out privileges and no validations). Subject to change.

What type of Public Transportation is available?

Visit: Public Transportation | Visit Anaheim

https://visitanaheim.org/plan/maps-transportation/public-transportation

Where are the Restrooms located?

Restrooms are located throughout the lobby areas of the facility

Where is the Lost and Found?

Items will be turned in Ushers Tables located at the back of Hall A/Main Arena on a daily basis. Lost and Found items will be saved and secured by our Head Usher (an ID and Signature may be required to retrieve lost items). If not immediately claimed, someone from our Security/Safety team can assist you.

Where is the First Aid Room?

Hall A Lobby (to the Left of the main entrance doors) and also at 200 North Lobby (to the right outside of Kidz G.A.N.G. and Spanish sessions Halls)

 Where do I report an accident?

Dial 911 or if not life threatening see one of the Security or Ushers Representative immediately, they will get help to the person in need.

 

SPANISH SESSIONS AT WORLD CONFERENCE

Will there be Spanish Sessions?

Yes. Tuesday, Wednesday, and Friday Mornings Only.

IMPORTANT NOTE: All Spanish speaking individuals will attend every Evening Session with the General Conference – Hall A / Main Arena.

 Where will Spanish sessions take place?

In the meeting rooms located at ACC North- 200B.

 Will there be Spanish Translations?

Yes. In the Main Arena during every session both Mornings and Evenings. Also, at the G.A.N.G. Morning Sessions.

 Where do I pick up my Translation Radio/Headset?

Translation Radios will be available to purchase inside of the Vision International Store in the back of Hall A (Main Sanctuary).

 What is the suggested Dress Code?

Business Casual during the day sessions. Evening sessions “Sunday Best” (Dresses/Skirts and Shirt & Tie for men).

 

G.A.N.G. SESSIONS AT WORLD CONFERENCE

 Will there be G.A.N.G. Sessions?

Yes, for G.A.N.G. and Young Adults. Beginning Tuesday Morning through Friday Morning. Sessions will be held at ACC North-100B.

IMPORTANT NOTE: All of the G.A.N.G. will attend every General Sessions in main arena (Hall A) each Evening.

 Will there be Jr. High/New Gen Sessions?

Yes, for ages 11- 14 yrs old. Beginning Tues night, Wed. morning and evening and Thurs. morning and evening and Friday night. New Gen Sessions will take place in ACC North-100A. Tues. a.m. & Fri. a.m., New Gen/Jr Highers will attend G.A.N.G. Sessions on Tues. a.m. and Friday a.m.

 

NURSERY / KIDZ G.A.N.G. CONFERENCE

Will childcare be provided during the Conference?

Yes.

For what age groups will childcare be provided?

  • Nursery – Infants to 4 yrs
  • Kidz G.A.N.G. Conference – 5 yrs to 10 yrs
  • New Gen Conference – 11 yrs to 14 yrs
  • G.A.N.G. Conference – 15 yrs to 17 yrs

Nursery will be Located on the second floor, rooms 204-213

Kidz G.A.N.G. Conference will be located at ACC North 200B

What are the Dates and Times for Nursery Care and Kidz G.A.N.G. Conference?

Beginning Monday, August 17 thru Friday, August 22nd, during General Sessions Only.

Evenings Mon. – Fri. Sessions: Check-In 5:30 p.m. Check-Out at10:00 p.m. Tue-Fri Morning Sessions: Check-In at 8:00 a.m. Check-Out at 12:00 noon

IMPORTANT REMINDER: Children Must Be Picked Up Immediately After Service

INFORMATION SUBJECT TO CHANGE